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Pleson Lifetime WarrantyLast Updated: 2016-05-18 23:06:15 PDT

We warrant our Pleson products against defects in material or workmanship for a Life Time period from the original date of purchase of the product by a consumer (the Warranty Period). Pleson does not warrant, and is not responsible for, any smart phone or other device made by anyone other than Pleson. If a material or workmanship defect arises with regard to any Pleson product, and a valid claim is received within the Warranty Period, Pleson will (i) repair the Pleson product using new or refurbished parts or (ii) replace the Pleson product with a new or refurbished Pleson product. For purposes of this warranty, refurbished means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.
 
Once Pleson receives your returned Product, Pleson will evaluate your claim (typically within 1-2 business days) to determine whether the returned Product does not conform to this limited warranty. If Pleson determines that there is no trouble found with your returned Product or the returned Product is not eligible for warranty service, Pleson will ship the Product back to you, at Pleson expense. If Pleson determines that there is a warranted defect in the Product, Pleson will, at its option, remedy the defect as set forth below in this life time warranty. Pleson is not liable for Products that are damaged or lost in transit to Pleson. We recommend that you ship your returned products to Pleson via a traceable shipment method. Domestic customers are responsible for all shipping fees. Customers located outside of the USA, are responsible for all shipping cost.
 
***Please note: Our warranty covers one replacement case, which does not have a warranty and cannot be refunded.

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