Welcome to the PLESON Product Review Program

Thank you for your interest in the PLESON Product Review Program. Before applying, please review the program introduction in full.

One of our top values here at PLESON is a commitment to constant improvement. The Product Review Program is one of the most direct ways we engage with users to learn how we can do better. With your constructive feedback and support, we can work smarter to continuously build better products, provide better service, and deliver a better customer experience.

As a product reviewer, you can sign up to receive free samples of existing and pre-release products in exchange for unbiased feedback. Product reviewers are responsible for providing helpful and insightful feedback to our product and customer service teams as well as reviewing products for the reference of other customers.

Try our products. Share your experience. Help us get it right.

FAQ

Refunds
If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of packages Anytime of the sale date and will issue a full refund minus shipping fee if the item is in resalable condition. Returned products must not be damaged, must be in the same condition as when you received them, and must be in the original box and/or packaging. Once your order is received at Pleson’s warehouse, the amount paid for the returned item will be refunded to the original method of payment. 
 
The original shipping fee is not refundable. Once your return is received and inspected by our warehouse staff (usually within 24-48 hours of receipt), we will process your refund and automatically apply a refund to your credit account or original method of payment within 7 days. 
 
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number. You may, however, visit our site anonymously.
 
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
 
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
 
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
 
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow it to) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
 
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
 
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
 
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers Database only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.
 
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
 
Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Returns
Only items purchased directly from PLESON will be eligible for return. If the customer has purchased our products from other reseller, please contact them for their own policies. This policy will not cover items that have been purchased from non-authorized reseller.
 
All returns/exchanges must be undamaged, in original condition, and contain all original contents. Otherwise, a minimum of a 20% restocking fee will apply.
 
Customers who bought our products from amazon can receive the free replacement without return.
 
Cancellations

Customers who bought our products on amazon can cancel their orders before amazon ship the items out.

 

Customers who bought our products from other marketplace should contact their reseller if they can cancel the order.

 

Pleson Lifetime Warranty
We warrant our Pleson products against defects in material or workmanship for a Life Time period from the original date of purchase of the product by a consumer (the Warranty Period). Pleson does not warrant, and is not responsible for, any smart phone or other device made by anyone other than Pleson. If a material or workmanship defect arises with regard to any Pleson product, and a valid claim is received within the Warranty Period, Pleson will (i) repair the Pleson product using new or refurbished parts or (ii) replace the Pleson product with a new or refurbished Pleson product. For purposes of this warranty, refurbished means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.
 
Once Pleson receives your returned Product, Pleson will evaluate your claim (typically within 1-2 business days) to determine whether the returned Product does not conform to this limited warranty. If Pleson determines that there is no trouble found with your returned Product or the returned Product is not eligible for warranty service, Pleson will ship the Product back to you, at Pleson expense. If Pleson determines that there is a warranted defect in the Product, Pleson will, at its option, remedy the defect as set forth below in this life time warranty. Pleson is not liable for Products that are damaged or lost in transit to Pleson. We recommend that you ship your returned products to Pleson via a traceable shipment method. Domestic customers are responsible for all shipping fees. Customers located outside of the USA, are responsible for all shipping cost.
 
***Please note: Our warranty covers one replacement case, which does not have a warranty and cannot be refunded.
What is not covered?
Normal wear and tear of Product use
Misuse, lack of care, mishandling, accident, abuse or other abnormal use
Use of the Product other than for its intended purpose
Damage caused by improper or unauthorized repair or maintenance
Product that has been modified or altered
Any product that is not manufactured by Pleson (including, without limitation, any non-Pleson product that is used in connection with the Product)
 
Exclusions and Limitations
Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, Pleson expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that Pleson shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on this product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the product.
 
Pleson's Life Time Warranty does not cover misuse, accident, or abuse; damage to any non-Pleson product; shipping or other costs associated with returning the product to Pleson; or incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
 
Please contact us at support@ipleson.com for any replacement request due to a defective product.
 
Galaxy S8/S8 Plus Wet Applied Screen Protector Installation Video

Galaxy S7/S7 Edge Wet Applied Screen Protector Installation Video

Spray-Free (No Water) Google Pixel 2/ Google Pixel 2 XL Screen Protector Installation Video

Apple Watch / Fitbit Ionic Wet Applied Screen Protector Installation Video

Google Pixel 2/ Google Pixel 2 XL Wet Applied Screen Protector Installation Video

Your Sign-In Information:The fields marked * are required.

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Problems submitting your application? Send an email to support@ipleson.com with the heading "Submission Problem" and we'll get back to you in at least three work days.